iCBT to The Rescue

iCBT to The Rescue

Too often, people with mental health concerns know they need help, but factors like high costs, inconvenient hours, or a lack of providers discourage them from getting care. Determined to remove these roadblocks to care, MHA-NYC developed a service so impressive, we won an award for it!

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4,000 individuals affected by Superstorm Sandy who otherwise would not have had access to behavioral health services.

In June, MHA-NYC was awarded Mental Health America’s Innovation in Programming Award in recognition of our groundbreaking use of evidence based online cognitive behavioral therapy (CBT) with live supports.

MHA-NYC, in collaboration with Magellan Health, is the first organization in the country to offer internet-based cognitive behavioral therapy (iCBT) with live telephone, text, and chat support to improve access for those with mental health care needs. People are able to obtain proven therapy tools anytime and anywhere they have an internet connection. Through these online offerings, MHA-NYC has reached diverse audiences, including over 4,000 individuals affected by Superstorm Sandy who otherwise would not have had access to behavioral health services. Sandy survivors who were struggling with common mental health disorders like depression, substance abuse, insomnia, and anxiety were able to talk, text, or chat with live counselors to augment therapy anytime from their mobile devices in order to receive help quickly and easily, without needing to leave home.

Additional implementations are endless for this groundbreaking iCBT and support service. It is already being used by physician practices, employee wellness programs, and more to help individuals more easily manage their behavioral issues. By developing innovative ways to bridge service gaps, MHA-NYC is helping scores of new populations become and stay emotionally healthy.